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Appointments - Hair Salon Durham NC

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A note from Margy: Now taking new clients! Any questions or concerns Call 919-257-9007 or Email me at

Hair stylist Margy Sheppard recommends that you make all of your appointments in advance to ensure her availability. Please understand that Margy’s time is valuable. We also know that emergencies do happen.

If you miss your appointment without giving at least a 24-hour notice, you MAY be charged half the cost of the missed service(s).

Failure to honor an appointment without any notice MAY result in a full service charge.

These fees will be expected to be paid prior to future visits. For your convenience, Margy provides test and/or email reminders 48 hours prior to your appointment. Please keep Margy informed of any changes in your contact information.

M2 Salon Service Guarantee
M2 Salon makes every attempt to ensure that you are satisfied with your experience at M2 Salon. In the event that you are not completely satisfied, please let Margy Sheppard know at the time of your service or within 48 hours after your service has been performed.

M2 Salon Policy

Services are non-refundable but Margy will be more than happy to schedule a corrective service free of charge.

The service must be a mistake from Margy (the service provider)… not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by Margy. You have 48 hours to contact M2 Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 7 days past initial service date.

It is important you contact M2 Salon as soon as you are unhappy so we can schedule you ‘As Soon As Possible’ for a corrective service.

Color: Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.
Hair Texturizing Services: please be aware that M2 Salon will make recommendations regarding using hair products compatible with the texturizing product and blow drying technique to insure smooth shiny hair!